EMILY JUSTO
Receptionist and Case Management Assistant
As a Receptionist and Case Management Assistant, she combines outstanding customer service with valuable support for the legal team behind the scenes.
Emily Justo is a Receptionist and Case Management Assistant who helps create a welcoming and supportive experience for every client who contacts the firm. As the friendly voice clients often hear first, she is committed to providing exceptional customer service and making sure every individual feels heard, valued, and assisted.
Born and raised in Las Vegas, Emily brings several years of customer service experience and a strong passion for helping others. Her background in retail and childcare has helped her develop the communication and organizational skills needed to support both clients and the legal team.
In addition to assisting callers, Emily supports the firm's case management team by helping with records requests, file organization, and administrative tasks. She believes that even a small act of kindness can make a meaningful difference in someone's day and strives to bring that mindset into every interaction.
Supporting Clients with Care and Commitment
The Basics
Where were you born and raised?
Las Vegas, Nevada
What is your educational background?
High school Graduate and Career collage Graduate
What was your previous career or industry before joining the firm?
Retail and Childcare
Experience & Mindset
How long have you been working in the legal field or customer service?
I've been working in the Customer service Industry for 4 years
What is your favorite part about working directly with our clients or supporting local families?
My favorite thing is that I'm helping them even if it's just with a smile
What is one core value or piece of advice that guides how you approach your work every day?
My kindness can help a person's day even if I don't know it
Life Outside the Office
What does your ideal weekend look like when you aren’t at work?
My ideal weekend is usually gyming, Hanging with friends or family, and doing outside activities
Do you have any pets, kids, or favorite family traditions you love?
I have 2 dogs, a German Shepperd mix, and a chihuahua mix
What is your go-to local restaurant, coffee spot, or favorite hidden gem in the Las Vegas valley?
My favorite coffee place at the moment is Better Buzz or Urban Matcha
What is a fun fact, unique hobby, or favorite way you unwind?
I love soccer and my favorite two teams are Barcelona and Club America