EMILY JUSTO
Receptionist and Case Management Assistant
As a Receptionist and Case Management Assistant, she combines outstanding customer service with valuable support for the legal team behind the scenes.
Emily Justo provides a warm, welcoming voice and outstanding customer service to everyone who contacts Solis Torres Law. Born and raised in Las Vegas, she is often the very first person prospective clients speak with, ensuring they immediately feel heard and reach the right person quickly. Beyond reception, Emily actively supports the case management team by requesting vital medical records, scanning files, and keeping cases highly organized.
Emily brings four years of customer service experience from the retail and childcare industries, where she learned how to navigate stressful situations with patience and a smile. She truly believes that a simple act of kindness can completely turn a person's day around.
On the weekends, Emily enjoys working out at the gym, spending time outdoors with family and friends, and grabbing coffee at Better Buzz or Urban Matcha. She is an avid soccer fan cheering for Barcelona and Club America, and she loves relaxing at home with her two dogs, a German Shepherd mix and a Chihuahua mix.
Supporting Clients with Care and Commitment
The Basics
Where were you born and raised?
Las Vegas, Nevada
What is your educational background?
I graduated from high school and a career college.
What was your previous career or industry before joining the firm?
Retail and Childcare
Experience & Mindset
How long have you been working in the legal field or customer service?
I have four years of experience in customer service.
What is your favorite part about working directly with our clients or supporting local families?
My favorite thing is that I'm helping them, even if it's just with a smile
What is one core value or piece of advice that guides how you approach your work every day?
My kindness can help a person's day even if I don't know it
Life Outside the Office
What does your ideal weekend look like when you aren’t at work?
On an ideal weekend, I work out, spend time with friends and family, and enjoy outdoor activities.
Do you have any pets, kids, or favorite family traditions you love?
I have 2 dogs: a German Shepherd mix and a Chihuahua mix
What is your go-to local restaurant, coffee spot, or favorite hidden gem in the Las Vegas valley?
My favorite coffee place at the moment is Better Buzz or Urban Matcha
What is a fun fact, unique hobby, or favorite way you unwind?
I love soccer, and my favorite two teams are Barcelona and Club America